Working as a humanitarian affairs officers (HAO) with MSF can be tough but hugely rewarding. 

From carefully building a sensitive advocacy strategy to writing reports on the exclusion of certain communities from medical care, HAOs help MSF to expose the impact that conflict and neglect have on the populations it serves and to advocate for them, as well as ensuring MSF maintains access to provide care to them.


Our HAOs are usually based in the capital city with frequent travel out to the projects, and are responsible for gathering information from all actors involved in the situation they are working in.

They then use this to strategically advise on how MSF operates and communicates in situations that jeopardise our access to patients, our voice and our principles.

Bearing witness

The primary job of an HAO is using the ‘witnessing’ component of MSF’s work to advocate for MSF and the people it serves, documenting disasters and conflicts without bias in order to bring the plight of their victims into the public eye. 

This can include beneficiaries, other INGOs, UN agencies, MSF staff and parties to the conflict.

Unbiased reporting

The information they gather is then collated, analysed and used to draw up unbiased reports on a wide variety of issues.

These could include: the efficacy of the response of humanitarian actors to a crisis, speaking out about war crimes committed against civilians by armed actors or collecting testimonies from women who have experienced sexual violence due to poor security in IDP camps.  

An HAO will be responsible for some or all of the following:

  • Participate in the definition and targeting of advocacy messages to raise awareness of medical-humanitarian issues at local/national levels, such as:
    • Violence, displacement and protection issues.
    • Availability, access, quality of medical assistance
    • Principled humanitarian action
  • Prepare analysis and advocacy written material for internal and external use (briefings, letters, position papers)
  • Develop and maintain relationships with local authorities (state-based and traditional) and communities, UN agencies, and other humanitarian actors and international stakeholders to promote MSF priorities and concerns
  • Establish working relationships with relevant local and regional non-state actors, think tanks, academic institutions, human rights organizations to coordinate and time initiatives
  • Collaborate with Project Coordinators, the Medical Coordinator, and the Head of Mission to support the development of coherent operational strategies addressing the medical-humanitarian situation
  • Perform targeted research and provides data analysis concerning the local context to support projects and inform medical-operational programmatic orientations
  • Undertake stakeholders’ analysis (power, resources, and key actors) seeking to provide a better understanding of local dynamics to increase acceptance and improve operational and advocacy responses to populations in need
  • Monitor and compile regular updates on humanitarian aid system dynamics (NGO/Donor planning) and interactions with local authorities (both state-based and traditional) to increase the local impact of MSF lobbying in line with its operational plans, regular activities and overall medical-humanitarian advocacy objectives
  • Review data collection system already in place at project and mission level 
  • If needed, design and implement data collection systems with regards to medical and humanitarian issues in order to provide reliable information for the development of both operational and advocacy strategies
  • Where appropriate, support the Medco with adding a humanitarian affairs/advocacy angle to the design of operational research. 
  • Lead discussions, trainings, briefings, etc. about MSF principles, international humanitarian law, medical ethics, and advocacy at project level to raise awareness of MSF national and expatriate staff on these topics

Stories from the field

To read more first hand stories from HAOs working in the field with MSF, visit our blog.


  • Academic background to Master level in one of the following fields: anthropology/social/political sciences, law, gender studies, protection
  • Training in writing and research in the field of humanitarian affairs
  • Fluency in French and English
  • Experience in humanitarian advocacy
  • Strong organisational and communication skills 
  • Excellent interpersonal skills
  • Ability to work under pressure to tight deadlines and strong ability to multi-task
  • Good understanding of current humanitarian debates and of the dilemma/compromise nature of modern humanitarian interventions
  • First-rate writing skills and excellent research / analytical skills
  • Willingness to work and travel in unstable security environments
  • Fluency in English


We are currently looking for HAOs with good French and Arabic Skills. If you speak French or Arabic to a level where you can be placed in a French or Arabic speaking mission such as Democratic Republic of Congo, Chad or Yemen, you are much more likely to be accepted onto the MSF register.

before you apply

Your safety and security 

We take safety and security seriously. This video explains the risks our staff face and the lengths we go to keep them safe.

Please watch this before you decide whether or not to apply for this job.

What's it like working with MSF? 

In most projects you'll be living and working in stressful conditions without many of the things you may take for granted at home.

Please watch this short video and reflect on why you want to work for MSF before starting your application. 

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